Customer Service

 
NOTICE OF PUBLIC HEARING
Date: Wednesday, July 21, 2021
Time: 9:00 AM
Place: "Virtual" meeting via Zoom teleconference

NOTICE OF THE FILING OF A WRITTEN REPORT WITH THE SECRETARY OF THE TAHOE-TRUCKEE SANITATION AGENCY PURSUANT TO SECTIONS 5473 ET SEQ OF THE HEALTH AND SAFETY CODE AND OF THE TIME AND PLACE OF HEARING THEREON BY THE BOARD OF DIRECTORS OF TAHOE-TRUCKEE SANITATION AGENCY.

 

Notice is hereby given that a written report has been prepared and filed with the Secretary of the Tahoe-Truckee Sanitation Agency containing a description of each parcel of real property receiving sewerage services during the fiscal year July 1, 2020 through June 30, 2021, whose service charges and/or connection charges are delinquent, and the amount of the charge for each parcel for said fiscal year, together with penalties thereon, which are unpaid, computed in conformity with the charges prescribed   by Ordinances 3-90, 1-91, and 2-91, as amended, of Tahoe-Truckee Sanitation Agency.  Service charges and/or connection charges billed to your property are delinquent; and said delinquent charges, together with penalties thereon, are described in the report.  You may contact the Tahoe-Truckee Sanitation Agency office to find out the exact amount of such delinquent charges and penalties.

 

Notice is further given that the T-TSA Board of Directors will hold a public hearing on the report of charges during the T-TSA Board meeting on Wednesday, July 21, 2021, at 9:00 A.M, which will be conducted via Zoom teleconference due to COVID-19 concerns. Meeting details and information about public participation at the meeting (e.g., call-in numbers) will be set forth in the Board meeting agenda that will be made available at https://www.ttsa.net/boardagendas by end of business on July 15, 2021. All property owners and other interested persons are invited to participate in the meeting and present oral or written comments concerning the report and the proposal to collect service charges on the tax roll. Written comments may be submitted in advance of the meeting via email to comment@ttsa.net addressed to the Board of Directors.  At said public hearing, the Board of Directors will hear and consider all objections and protests to said written report.

 

Notice is further given that if the Board of Directors of Tahoe-Truckee Sanitation Agency adopts said report, or revises, changes, reduces, or modifies any charge thereon, that the unpaid charges, together with penalties thereon, for said year, as stated in the adopted report, shall be added to the assessment roll for the purpose of collecting such charges, shall constitute a lien against the respective parcels of real property described in the adopted report, and shall be included by the tax collector on bills for taxes levied against the respective parcels of real property and be collected in the same manner, at the same time, and by the same person as are taxes for Tahoe-Truckee Sanitation Agency.

 

Posted and Mailed, June 24, 2021

LaRue Griffin, Secretary to the Board

Delinquency Report for Placer and Nevada County click the following link:  "Delinquency Tax Billing Report"

TEMPORARY COMMERCIAL SEWER RATE RELIEF PROGRAM IN RESPONSE TO COVID-19 PANDEMIC AND RELATED ECONOMIC IMPACTS

In recognition of the impacts that the COVID-19 pandemic has had on our entire community, the Tahoe-Truckee Sanitation Agency (T-TSA) Board of Directors has taken action to help alleviate the financial hardships for our commercial customers.
 
With the continuance of the State of California’s and local COVID-19 orders and directives limiting non-essential business activity, T-TSA recognizes that our local businesses have experienced additional and sustained financial hardships. To support our commercial customers, the T-TSA Board of Directors took action on March 17, 2021 by adopting Resolution No. 2-2021 which establishes a Temporary Commercial Sewer Rate Relief Program (Program).
 
The key measures of the Program include:
  • An Automatic Relief equal to a 50% sewer rate reduction for a 6-month period (Jan 2021 – June 2021)
        for Commercial Customers in the following Agency billing categories:
  • Restaurants and Bars (indoor and outdoor seating)
  • Beauty/Barber Shops
  • Theaters
  • Churches
  • An Application-Based Relief equal to a 50% sewer rate reduction for a 6-month period (Jan. 2021 – Jun. 2021) for Commercial Customers who experienced or are experiencing a significant loss of business caused by or attributable to the COVID-19 pandemic and related State of California or County of Nevada, Placer or El Dorado (depending upon the county where the particular Commercial Customer is located) emergency and public health orders and that has resulted in a significant reduction of the Commercial Customer’s use of Agency sewer service. 
Commercial Customers mean Agency commercial and non-residential sewer customer accounts. If your commercial account meets the above criteria for Automatic Relief, you do not need to take any additional steps as we will provide the relief automatically. If your commercial account meets the above criteria for the Application-Based Relief, we encourage you to apply for the relief. An application can be downloaded from the following link: COVID-19 Relief Program Application. Once completed, please forward to Celeste Graves via USPS at our administrative office or at cgraves@ttsa.net.
Please note, relief will be issued to the property owners on record; however, T-TSA encourages property owners to pass the commercial sewer rate relief directly to the tenant if they are responsible for sewer service payment.  The Agency does anticipate 30 days to issue a relief upon date of approval.
 
     If you have any questions on the Program or your relief, please contact:
     Celeste Graves at cgraves@ttsa.net or (530) 587-2525.

READ MORE ABOUT THE AGENCY ON THE FOLLOWING LINKS: